Frequently Asked Questions

Starting

After the account is funded, click (Starting) on the home page. The page will redirect to the Improve Sales page. Click (Improve Sales), and the system will create the products needed to improve. When the system pops up the products, submit them and click (Submit) to complete the improvement of sales.

  • Minimum Starting Balance is $50.00 (USDT)
  • Commission for normal sales: 1% / 1.5% / 2% / 2.5% (depending on agent level)
  • Commission for packages: 5% for all agent levels
  • Minimum 0 to maximum 3 packages in a set of sales, randomly assigned by the system. Sales in a package must be completed in a row
  • All sales are randomly assigned and cannot be canceled, deleted, abandoned, or skipped
  • Special sales are only available to Exclusive Agent and VIP Agent
  • Platform operates daily from 9:00am–9:00pm (EST); agents can improve sales only during operation hours

Agent Level

If you do not have an agent level or only received a one-time agent level by event, you will remain a normal agent. To upgrade your agent level, contact agent support.

Two ways to upgrade your agent level:

  • Type 1: Contact agent support to get permanent agent level qualification
  • Type 2: Participate in an event to receive a one-time agent level qualification

Upgrading your agent level increases normal sales commission:

  • Normal Agent: normal sales 1% ~ package 5%
  • Premium Agent: normal sales 1.5% ~ package 5%
  • Exclusive Agent: normal sales 2% ~ package 5%
  • VIP Agent: normal sales 2.5% ~ package 5%

Withdraw

After binding the withdrawal details, click (Withdraw) on the profile page. Fill in the balance to withdraw and enter the withdrawal PIN. Click (Withdrawal) to submit.

  • Withdrawals processed within 30–60 minutes. If delayed, contact agent support
  • Withdrawal requires completion of 1 current set of sales and minimum 100 USDT
  • Ensure withdrawal details are correct to avoid delays
  • Supports only TRC20 and ERC20 wallet addresses
  • Withdrawal limits by agent level:
    • Normal Agent: 10,000 USDT
    • Premium Agent: 15,000 USDT
    • Exclusive Agent: 100,000 USDT
    • VIP Agent: unlimited
  • Withdrawals exceeding 100,000 USDT require an insurance fee (returned within 7 business days)

Deposit

Contact online agent support to make a deposit. Submit a screenshot of successful remittance and TxID/transfer ID for verification.

  • Assets balance affects chance to get higher-priced sales
  • Single deposits during Improve Sales events may automatically upgrade agent level
  • Minimum deposit: $10.00 (USDT)
  • If account balance is negative, deposit enough to cover negative amount plus 1 USDT (example: -$20 → deposit $21)
  • Deposited funds are returned to your asset balance after completing sales and may be withdrawn after meeting withdrawal requirements
  • Always contact agent support before depositing; merchant wallet addresses may change
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